What is your jewelry made of?
Each piece is one of a kind made up of a gold plated closures, unique sea or glass beads, and fresh water pearls. Please check the items product page for material details.

What is the best way to care for my jewelry?
Although gold plated jewelry will not tarnish, it will get dirty. Protect your layer of gold and extend its shine by periodically cleaning each piece and avoiding substances that aren’t PH neutral. Please remove your jewelry while exercising, showering and swimming. Avoid contact with perfumes, lotions or hair products. Even natural ones. Do not use harsh chemicals, bleach, oil, jewelry cleaners, or polishing cloths, this can affect the finishing on some of our charms or closures.Tootsie Jewelry is not responsible for the maintenance of your jewelry.

How should I clean my jewelry?
Please use a solution of warm water and detergent-free soap with a soft bristle brush.

My jewelry came scratched & looks worn.
Please read the description of each item before purchasing, some items have a 'vintage treatment' on them or we have used vintage charms and beads allowing for unique scratches, coloring & defects.

How often do you restock products?
Each piece is one of a kind and if the item is out of stock, we do make custom orders to restock that item, please email us for your request!